Privacy Policy

877xbet Privacy Policy – Your Data, Protected

The 877xbet handles your data with care and in full compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). Here you'll find a clear explanation of exactly what we collect, why we collect it, and how we protect every piece of your information.

Last updated: January 2026

What you need to know about privacy at 877xbet


These cards summarize the key commitments. The full document with all the details for each section is right below.

Data collected only to keep things running
877xbet collects only the information strictly necessary to operate your account, process payments via Pix, and meet legal obligations. Nothing beyond that is collected without your explicit consent.
Your data is never sold
877xbet does not sell, rent, or share your personal data with third parties for commercial purposes. Data sharing only occurs when necessary to process payments or when required by law.
You control your own data
You can access, correct, port, or request deletion of all your personal data at any time directly through 877xbet support — no red tape, with a defined response deadline.
SSL Encryption Across the Board
All data transmitted between your device and the platform is protected by 256-bit SSL encryption — the same standard used by Brazil's largest banks, including Nubank, Itaú, and Bradesco.
Full LGPD compliance
877xbet operates in full compliance with the General Data Protection Law (Law No. 13.709/2018). We have a designated Data Protection Officer (DPO) and regularly audited internal processes.
Communications you control
Promotional and marketing communications from 877xbet are only sent with your consent. You can unsubscribe at any time via the opt-out link included in every email or by contacting our support team.
Section 01

Who We Are — Your Data Controller

The 877xbet is the data controller responsible for processing your personal data in the context of this sports betting and online casino platform, accessible at 877xbet.net. As the data controller, we are committed to handling your personal information ethically, transparently, and in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018).

This Privacy Policy applies to all users who access or use 877xbet services — whether through the website, the mobile app, or any official support channel. By creating an account or using our services, you confirm that you have read and understood how your data is handled.

Important note: This policy was written in plain language on purpose. We believe you have the right to understand what happens with your data without needing a lawyer to decode it. If anything is still unclear, reach out to us through support.

Section 02

What Data We Collect

The 877xbet collects only the data strictly necessary to provide the contracted services and to comply with legal obligations. The categories of data collected are:

Data you provide directly

  • Full name, date of birth, and CPF (Cadastro de Pessoa Física).
  • Email address and mobile phone number.
  • Full residential address (for identity verification and compliance).
  • Identity documents (national ID, driver's license, or passport) submitted during the KYC process.
  • Payment method data: Pix key, bank details for TED transfers, credit or debit card information (processed by certified intermediaries).
  • Information provided to support during service interactions (conversation history, open tickets).

Automatically collected data

  • IP address and approximate location data.
  • Device type, operating system, and browser version.
  • Browsing history within the platform (pages visited, session duration).
  • Full history of bets, deposits, withdrawals, and transactions.
  • Cookie and similar technology data (detailed in section 6).

Sensitive data: 877xbet does not collect data considered sensitive under the LGPD (such as racial origin, political opinion, health data, or sexual orientation) and does not request such information at any point during registration or platform use.

Section 03

How We Use Your Data

Each piece of data collected by the 877xbet has a specific and legitimate purpose. Below are all the ways we use your information:

  • Account operation: create, maintain, and manage your user account, process login and authentication, and apply responsible gambling settings.
  • Payment processing: process deposits via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED bank transfers to banks such as Nubank, Itaú, Bradesco, and Banco do Brasil.
  • Identity verification (KYC): comply with legal obligations related to anti-money laundering and to verify that all users are 18 or older.
  • Fraud prevention: identify suspicious patterns, multiple accounts, and behaviors that violate our Terms and Conditions.
  • Customer support: respond to inquiries, resolve technical issues, and maintain support history to ensure service quality.
  • Service communications: send notifications about your account, transactions, terms updates, and security alerts.
  • Marketing (with consent): send information about promotions, bonuses, and platform updates — only if you have opted in to receive this type of communication.
  • Product improvement: analyze aggregated and anonymized data to understand platform usage and improve the user experience.
  • Legal compliance: fulfill obligations to Brazilian authorities, including reports to COAF where required by law.
Section 04

Legal Basis for Data Processing

The LGPD requires that all personal data processing have a defined legal basis. The 877xbet bases its data processing activities on the following legal grounds set out in Art. 7 of Law No. 13.709/2018:

Purpose of Processing Legal Basis (LGPD)
Account operation and service delivery Contract performance (Art. 7, V)
Processing deposits and withdrawals via Pix Contract performance (Art. 7, V)
Identity verification (KYC) and anti-money laundering Legal obligation (Art. 7, II)
Fraud prevention and multiple-account protection Legitimate interest (Art. 7, IX)
Marketing and promotional communications Consent (Art. 7, I)
Reports to COAF and relevant authorities Legal obligation (Art. 7, II)
Product improvement through anonymized data Legitimate interest (Art. 7, IX)

When processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to the withdrawal.

Section 05

Sharing Data with Third Parties

The 877xbet does not sell, rent, or share your personal data with third parties for commercial purposes. Sharing only occurs in the situations below, all with a legitimate and proportionate purpose:

  • Payment processors: to enable transactions via Pix, boleto, card, PicPay, Mercado Pago, and TED. Only the minimum data required to process the transaction is shared with these partners.
  • Game Providers: to authenticate your gaming session in the Live Casino, crash games, and slots, providers receive an anonymized session identifier — never your full personal data.
  • Identity verification services: KYC partners who process documents to verify your identity, operating under confidentiality agreements and in compliance with the LGPD.
  • Competent authorities: when required by law, court order, or applicable regulation — such as mandatory reports to COAF (Conselho de Controle de Atividades Financeiras).
  • Auditors and legal advisors: professionals who assist 877xbet in meeting legal and regulatory obligations, always under confidentiality agreements.

Data protection agreements: All third parties that receive 877xbet user data are bound by contracts imposing confidentiality and security obligations equivalent to those in this Policy. 877xbet requires its partners to operate in compliance with the LGPD or equivalent legislation.

Section 06

Cookies and Similar Technologies

The 877xbet uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize content and analyze site usage.

Types of cookies used

  • Essential cookies: required for the platform's basic operation — keeping you logged in, processing transactions, and applying security settings. They cannot be disabled without affecting the service.
  • Performance cookies: collect anonymized data on how pages are used to identify errors and improve platform performance. They do not track personally identifiable data.
  • Functionality cookies: remember your preferences (language, interface settings) to personalize your experience without requiring you to reconfigure them on every visit.
  • Marketing cookies (with consent): used to display relevant promotions and measure campaign effectiveness. They are only activated if you give explicit consent via the cookie banner.

You can manage your cookie preferences at any time through your browser settings or 877xbet's cookie preference panel. Rejecting non-essential cookies may affect some platform features, but will not prevent core functionality.

Section 07

Data Storage & Security

The 877xbet adopts robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or improper destruction.

Security measures in place

  • 256-bit SSL/TLS encryption on all data transmissions between the user and the platform.
  • Encryption at rest for sensitive data stored on the platform's servers.
  • Strict access controls — only employees with an operational need are granted access to users' personal data, with full audit logs maintained.
  • Continuous security monitoring and regular penetration testing carried out by specialized teams.
  • Two-factor authentication (2FA) available for all users and mandatory for internal administrative access.
  • Encrypted backups with disaster recovery plans tested on a regular basis.
  • Mandatory information security training for all internal 877xbet staff.

Security incidents: In the event of a data breach that may pose a significant risk to you, 877xbet will notify the National Data Protection Authority (ANPD) and affected users within the timeframe required by the LGPD. To report a security vulnerability, please contact suporte@877xbet.net.

Section 08

How Long We Keep Your Data

The 877xbet retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal obligations. The retention criteria are as follows:

  • Active account data: retained for as long as your account remains active on the platform.
  • After account closure: registration data and transaction history are retained for a minimum of 5 years to meet legal compliance obligations and anti-money laundering requirements under Law No. 9,613/1998.
  • Betting history: retained for 5 years after account closure for audit and dispute purposes.
  • Support data: support history retained for 2 years after a ticket is resolved.
  • Marketing cookie data: retained for up to 12 months or until consent is withdrawn, whichever comes first.

After the applicable retention periods, data is securely deleted or anonymized so that the data subject can no longer be identified.

Section 09

Your Rights as a Data Subject (LGPD)

The General Data Protection Law (LGPD) grants you a set of rights over your personal data. The 877xbet facilitates the exercise of these rights and responds to requests within the legally required timeframes.

Right of Access
Request a copy of all personal data 877xbet holds about you, including the purposes for which it is processed and any third parties it has been shared with.
Right to Correction
Correct incomplete, outdated, or inaccurate data directly in your account settings or by contacting our support team at suporte@877xbet.net.
Right to Erasure
Request the deletion of your personal data processed on the basis of consent. Data retained to meet legal obligations cannot be deleted before the minimum required retention period.
Right to Data Portability
Receive your data in a structured, interoperable format so you can transfer it to another service, in accordance with ANPD (National Data Protection Authority) regulations.
Right to Withdraw Consent
Withdraw any consent given for marketing and non-essential cookies at any time, without affecting the lawfulness of processing carried out before that withdrawal.
Right to Information
Request information about which entities your data has been shared with and the legal basis used for each processing activity carried out by 877xbet.

How to exercise your rights: Send an email to suporte@877xbet.net with the subject line "LGPD Rights – [your right]". We will respond within 15 business days. For complex requests, this deadline may be extended by an additional 15 days, with prior notice. We may request identity verification before processing the request.

Section 10

Minors

The services of 877xbet are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from anyone under 18.

The registration process includes date-of-birth verification, and during KYC, age is confirmed via official ID. Accounts found to have been created by minors are closed immediately upon detection, with any remaining balance refunded to the original payment method.

If you believe a minor under 18 has created an account on 877xbet using your data or their own, please contact our support team immediately at suporte@877xbet.net. We investigate and resolve these situations as a priority.

Section 11

International Data Transfers

To deliver certain services — such as live casino games operated by international providers like Evolution Gaming and Pragmatic Play Live — session data may be processed on servers located outside Brazil.

The 877xbet ensures that any international data transfer is carried out with appropriate safeguards, including standard contractual clauses approved by the ANPD or transfers to countries with a level of protection equivalent to the LGPD, in accordance with the guidelines of Art. 33 of Law No. 13.709/2018.

Your full personally identifiable data — such as CPF, identity documents, and banking details — is stored preferably on servers in Brazil or infrastructure with certified equivalent protection. Game session data transmitted to providers is pseudonymized wherever technically feasible.

Section 12

Changes to this Privacy Policy

The 877xbet may update this Privacy Policy periodically to reflect changes in our services, updates to applicable legislation, or improvements to our data protection processes.

When material changes occur — particularly those that expand the scope of data processing or affect your rights as a data subject — you will be notified via your registered email or through a prominent notice on the platform at least 15 days before the changes take effect.

The current version is always the one published on this page, with the update date shown at the top of the document. For minor changes or language corrections that do not affect the essential content, updates may occur without prior notice, but the update date will always be revised.

Tip: We recommend revisiting this page periodically, especially if you use the platform frequently. We keep a version history of previous policies — requests can be made through our support team.

Section 13

Contact, DPO & Complaints Channel

The 877xbet has appointed a Data Protection Officer (DPO) to oversee compliance with this Policy and the LGPD. The DPO can be contacted for matters related to personal data processing, the exercise of data subject rights, and suggestions for improving our privacy practices.

Contact channels

  • General email: suporte@877xbet.net — for general questions about your account and the platform.
  • Privacy/DPO email: suporte@877xbet.net (subject: "Privacy / LGPD") — for exercising data subject rights and specific data protection inquiries.
  • Live chat: available 24 hours a day directly on the platform for issues that require an immediate response.

If you believe that 877xbet is processing your data in violation of the LGPD and have not received a satisfactory resolution through the channels above, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD) through the authority's official website.

Response time: Privacy inquiries and rights requests are answered within 15 business days. For requests requiring more detailed analysis — such as data portability or audits — this deadline may be extended by an equal period, with prior notice to the data subject.

Also read these 877xbet documents


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